Website Channels
Universal Live Web Chat Widget
Convert casual website visitors into confirmed buyers. Embed your trilingual AutoBiz AI sales agent onto any website or ecommerce store with a single line of JavaScript, synchronized with your live catalog and unified team inbox.
1-Line Script Installation
To embed the AutoBiz Web Chat Widget, simply paste this snippet immediately before the closing </body> tag on your website:
<script
src="https://autobiz.lk/widget.js"
data-tenant-id="YOUR_TENANT_ID"
defer
></script>
Find your unique data-tenant-id in your AutoBiz dashboard under Settings → Web Chat Widget.
CMS & eCommerce Platform Integration
The widget runs asynchronously and works out-of-the-box across all popular web platforms:
Navigate to Online Store → Themes → Edit Code. Open theme.liquid, paste the snippet right above </body>, and click Save.
Use any header/footer script plugin (such as WPCode or Insert Headers and Footers) to add the snippet into the Footer section, or append to your child theme's footer.php.
Go to Settings → Custom Code in your site dashboard. Add the embed script to the Body - End placement, applied to all pages.
In Next.js App Router, add <Script src="https://autobiz.lk/widget.js" data-tenant-id="..." strategy="lazyOnload" /> in your root layout.tsx.
Trilingual AI Grounded in Your Catalog
Unlike generic live chat widgets that only display static forms, AutoBiz Web Chat is powered by your consultative trilingual AI agent:
Responds immediately in English, Sinhala, Singlish, or Tamil based on how the visitor types. No language toggle required.
Directly queries your product catalog and variations (sizes, colors, LKR prices) so visitors get accurate, real-time answers.
Provides near-instant answers 24/7 without making visitors wait, keeping bounce rates low and conversions high.
Unified Live Team Inbox & Human Takeover
You don't need to log into a separate chat portal. Web chat sessions stream right into your AutoBiz Live Inbox alongside WhatsApp and Instagram:
Click “Take Over” in /dashboard/conversations to pause the AI and chat with the visitor directly in real time. Switch back to AI anytime.
Visitor names and phone numbers are automatically linked to a unified customer profile in your CRM, allowing follow-ups via WhatsApp or SMS.
Customization & Brand Styling
Customize every aspect of your widget in /dashboard/settings/widget:
Pick your primary brand accent color (or hex code), header text colors, and dark/light container styling to match your website theme.
Place the floating bubble on the bottom-right or bottom-left of the viewport. Configure a welcoming first greeting and proactive teaser message.