Sri Lanka's Only True
Omnichannel AI Commerce Engine.
We are on a mission to empower Sri Lankan retail stores, clinics, salons, and eCommerce brands with intelligent conversational automation that understands local languages, captures orders and payment receipts, and converts chats into revenue 24/7.
Why AutoBiz is the Only True Omnichannel Solution Built for Sri Lanka
Most customer communication tools sold in Sri Lanka are either foreign Western software costing hundreds of US Dollars per month with zero understanding of local languages, or risky unofficial QR code scrapers that result in permanent WhatsApp number bans.
Official Meta WhatsApp Cloud API
Permanent phone number protection with approved Meta enterprise infrastructure. Zero risk of bans, 99.9% uptime, and native support for quick-reply menus.
Instagram DMs & Facebook Messenger
Unify incoming DMs from Instagram reels, product tags, and Facebook ad campaigns into a single real-time conversational workspace.
In-Chat Orders & Hosted Web Store
Automated SKU extraction, Cash on Delivery address capture, and a zero-code online catalog hosted at autobiz.lk/shop/[slug].
Google Calendar & Poya Day Intelligence
Real-time busy slot detection with distributed Redis concurrency locks and built-in awareness of Sri Lankan Mercantile, Public, and Poya day closures.
Why We Built AutoBiz
In Sri Lanka, WhatsApp and Instagram are not just messaging apps—they are the literal storefronts of modern commerce. Whether it's a fashion retailer in Pettah, an aesthetic clinic in Kandy, or an auto parts distributor in Kurunegala, over 80% of consumer sales conversations happen via direct chat.
Yet local business owners were hemorrhaging sales. When inquiries arrived after 8:00 PM or during Sunday family hours, messages were left unreplied for hours. In social commerce, delayed replies kill conversions: by the next morning, the buyer had already purchased from a competitor who answered first.
When merchants tried Western chatbots, they hit an immediate wall: foreign platforms couldn't interpret Sinhala or Singlish slang, couldn't parse customer audio voice notes, had no idea what Cash on Delivery was, and charged hundreds of US Dollars with expensive foreign transaction fees. Merchants who attempted unofficial QR scraping bots faced tragic permanent phone number bans from Meta.
Fully Optimized for Sri Lankan People & Businesses
Every single component of our technology stack has been tailored to how Sri Lankans talk, shop, pay, and book.
Trilingual Singlish, Sinhala & Tamil
Foreign chatbots force customers into rigid English menus. AutoBiz is pre-trained on colloquial Sri Lankan language patterns ("mchn me item eka thiyeda?") and automatically mirrors the customer’s exact dialect and script.
Whisper WhatsApp Voice Note AI
Over 40% of Sri Lankan mobile customers prefer sending voice notes. AutoBiz transcribes incoming audio notes in real time, extracts intent, and generates a factual response in under 10 seconds.
Conversational Bank Details Sharing
Direct bank transfers are common in Sri Lanka. AutoBiz automatically shares your verified business bank account numbers and collects customer payment receipt uploads in the chat, keeping them organized in your dashboard for safe manual verification.
Conversational In-Chat COD Orders
Captures customer name, delivery address, nearest landmark, and normalizes contact numbers (+94 / 07X), storing confirmed Cash on Delivery orders directly in your dashboard for easy fulfillment.
Prepaid LKR Wallet · Zero USD Card Deductions
No foreign exchange conversion penalties or recurring USD credit card traps. Sri Lankan merchants top up in LKR via direct local bank transfer from Rs. 1,000, paying only for automated conversations.
1-Click Human Takeover & Smart Auto-Pause
Store owners never lose control. Mute the AI on any customer thread with a single click in the Team Inbox, or reply directly from your WhatsApp mobile app to automatically pause the AI while you chat.
Bank-Grade Multi-Tenant Isolation
Your conversations, customer phone records, and product margins are strictly walled off from other merchants.
Direct official Meta Cloud API eliminates unofficial QR-scraping risks. Merchants must still follow Meta anti-spam policies, as excessive customer blocks or reports can lead to Meta number restrictions.
All Meta access tokens, channel credentials, and Google Calendar OAuth tokens are encrypted at rest.
Transform your customer chat into a 24/7 revenue engine.
Start with a prepaid LKR wallet from Rs. 1,000, zero setup fees, and full support for WhatsApp, Instagram, and Messenger.