Acceptable Use Policy

Last updated: April 2026

1. Overview

This Acceptable Use Policy outlines the rules and guidelines for using the AUTOBIZ platform. All users must comply with this policy to maintain a safe and productive environment.

2. Prohibited Activities

You must not use AUTOBIZ to:

• Send spam, unsolicited messages, or bulk communications without recipient consent
• Distribute illegal, harmful, threatening, abusive, or harassing content
• Promote fraudulent schemes, scams, or deceptive practices
• Distribute malware, viruses, or other harmful software
• Engage in phishing or social engineering attacks
• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Collect personal data without proper consent
• Attempt to access other users' accounts or data
• Interfere with or disrupt the platform's operation
• Circumvent any security measures or access controls
• Use the platform for any activity related to illegal goods or services

3. Messaging Guidelines

• Only message customers who have opted in to receive communications
• Respect WhatsApp, Facebook, and Instagram platform policies
• Provide clear opt-out mechanisms for marketing messages
• Maintain honest and transparent business practices in all communications

4. AI Agent Conduct

• Do not train your AI agent to provide false or misleading information
• Do not use the AI to impersonate real individuals or organizations
• Ensure your AI agent discloses it is an automated system when asked
• Review and correct AI responses that contain inaccurate information

5. Enforcement

Violations of this policy may result in:

• Warning notification
• Temporary suspension of AI agent services
• Permanent account termination
• Forfeiture of remaining credits
• Reporting to relevant authorities if applicable

6. Reporting Violations

If you become aware of any violations, report them to support@autobiz.lk.