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Privacy Policy

Last updated: April 2026

1. Introduction

AUTOBIZ ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business automation platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, business name, and contact information.

2.2 Business Data

To power your AI agent, we collect business information you provide including product details, pricing, policies, operating hours, and service descriptions.

2.3 Conversation Data

We process messages between your business and your customers through the platform to provide AI-powered responses. This includes message content, timestamps, and media attachments.

2.4 Usage Data

We collect information about how you use the platform including feature usage, credit consumption, login activity, and dashboard interactions.

2.5 Integration Credentials

When you connect third-party services (WhatsApp API, WooCommerce), we securely store the necessary API credentials using AES-256-GCM encryption.

3. How We Use Your Information

  • To provide and maintain the AUTOBIZ platform and services
  • To power AI agent responses with your business knowledge
  • To process transactions and manage your credit balance
  • To send service notifications and security alerts
  • To improve our platform and develop new features
  • To provide customer support

4. Data Isolation

AUTOBIZ operates on a strict multi-tenant architecture. Your business data is completely isolated from other businesses on the platform. We enforce row-level data separation and tenant-scoped access controls to prevent any cross-tenant data access.

5. Data Security

We implement industry-standard security measures including:

  • AES-256-GCM encryption for sensitive credentials
  • HTTPS/TLS encryption for all data in transit
  • JWT-based authentication with secure token management
  • Role-based access control (RBAC)
  • Comprehensive audit logging
  • Regular security assessments

6. Data Sharing

We do not sell, trade, or rent your personal or business information to third parties. We may share data only in the following cases:

  • With AI processing services to generate responses (conversation context only)
  • When required by law or legal process
  • To protect the rights and safety of our users and platform

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will remove your personal and business data within 30 days, except where retention is required by law.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Withdraw consent for data processing

9. Contact Us

For privacy-related questions or requests, contact us at: