HELP CENTER & MERCHANT KNOWLEDGE BASE

Help Center & Frequently Asked Questions.

Find immediate answers regarding account setup, trilingual voice recognition, order processing, payment collection, calendar sync, and prepaid billing.

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Frequently Asked Questions

29 Q&As

With Self-Service (/signup), you register immediately and configure your channels (WhatsApp, Instagram, Facebook Messenger), knowledge base, and tone settings via the dashboard wizard (/dashboard/setup-wizard). With Assisted Onboarding (/onboarding), you simply submit your business profile, service menu, and hours, and our onboarding engineering team configures, integrates, and trains your dedicated AI agent for you, delivering live credentials directly.

Dedicated Online Engineering & Merchant Support

Still have questions? We're here to help.

Our local Sri Lankan team can assist with Meta business verification, catalog integration, or custom workflow questions.