AutoBiz Platform Reference
Everything you need to configure, train, and manage your AI sales and customer service operations. Every guide in this documentation directly reflects live capabilities in your AutoBiz merchant dashboard and backend architecture.
Getting Started Guide
Step-by-step setup wizard, Meta WhatsApp Cloud API credentials connection, and dashboard sandbox simulation.
AI Agent & Knowledge Training
Train your agent using website URL scraping, PDF/TXT document ingestion, voice note brain dumps, and the self-learning Knowledge-Gap Inbox.
Universal Live Web Chat Widget
1-line embeddable live chat for Shopify, WooCommerce, WordPress, Wix, and custom sites with real-time catalog search and inbox handover.
Orders & Hosted Web Store
Automated in-chat conversational checkout, COD and bank transfer slip collection for manual verification, real-time SKU variations, and hosted storefront at /shop/[slug].
Appointments & Scheduling
Two-way Google Calendar OAuth sync, distributed Redis booking locks, weekly operating hours, and Sri Lankan holiday/Poya overrides.
Channels & Broadcast Campaigns
Meta WhatsApp Cloud API, Instagram DMs, Facebook Messenger, Live Web Chat, Built-In Product Catalog, and Meta-approved broadcast campaigns.
Live Inbox & Team CRM
Unified team conversation console, 1-click human takeover, automatic AI pause rules, customer CRM tags, and in-chat WhatsApp admin commands.
Billing & Prepaid Wallet
Prepaid LKR wallet economics, bank transfer deposit receipt verification, realistic message volume capacities, and 30-day rollover rules.
Help Center & FAQ
Comprehensive merchant FAQ covering WhatsApp, Instagram, Facebook Messenger, and Web Chat channel setup, trilingual language support, payment collection, and calendar scheduling.
Verified Core Architecture
Full conversational fluency in Sinhala, Singlish, Tamil, and English. Automatically mirrors the buyer’s language naturally.
Transcribes customer audio voice notes in real time and supports voice-note brain dumps for instant knowledge training.
Constrained strictly to your verified catalog, pricing, and policies. The agent will never invent incorrect prices or out-of-stock sizes.
Official enterprise connectivity across WhatsApp Cloud API, Instagram DMs, and Facebook Page Messenger built on Meta standards.
Prefer Assisted Onboarding?
Submit your business profile, operating hours, and catalog or voice notes. Our local team configures, trains, and verifies your AI sales rep for you, delivering your login credentials via SMS and email.