Commerce & Transactions
Conversational Orders & Hosted Web Store
Turn WhatsApp, Instagram, Facebook Messenger, and Web Chat inquiries into confirmed sales. AutoBiz guides customers through product selection, captures delivery details, attaches bank transfer slips for staff review, and provides an instant hosted web storefront.
Natural Language In-Chat Checkout
Customers do not need to fill out complex web checkout forms. The AI extracts items, variants, and delivery coordinates straight from casual conversations in English, Sinhala, or Singlish:
Interprets requests like “Mata black color medium t-shirt 2k ona Colombo 03 delivery walata” and matches items against your live inventory.
Extracts recipient name, mobile contact number, street address, postal code, and nearest landmark, prompting politely if any field is missing.
Presents a crystal-clear itemized breakdown with product unit prices, delivery fee, total in LKR, and asks for customer confirmation before creating the order.
Cash on Delivery (COD) & Bank Transfer
AutoBiz caters specifically to Sri Lankan consumer buying habits with zero friction payment workflows:
When COD is selected, the agent sets the order status to CONFIRMED (Pending Dispatch). The full customer contact and delivery details are recorded in your dashboard for straightforward fulfillment with your preferred Sri Lankan courier service.
When bank transfer is selected, the AI delivers your exact bank details (Bank Name, Branch, Account Number, Account Name) stored under your merchant settings, and instructs the customer to send their payment receipt in the same chat.
Bank Slip Receipt Collection & Manual Verification
AutoBiz keeps your payments secure and organized without third-party settlement risks:
Receipt photos uploaded by the customer in chat are automatically attached to the pending order record.
Your team can view the receipt screenshot with a single click inside the dashboard order modal.
You verify that funds have genuinely settled into your bank account before approving dispatch.
The AI never marks bank orders as paid autonomously, preventing fraudulent slip releases.
* Note: AutoBiz is an administrative tool and does not provide automated banking clearance or courier dispatch. You maintain full authority to confirm bank deposits and arrange shipment with your courier partner.
Hosted Web Storefront (autobiz.lk/shop/[slug])
Every AutoBiz merchant gets a mobile-optimized online catalog store hosted directly on our fast cloud edge:
Add products, images, descriptions, sizes, colors, and stock quantities under Shop in your dashboard. Your storefront updates instantly with zero coding or hosting configuration.
When customers browse your hosted store on their mobile phone, clicking “Buy via WhatsApp” opens an active chat with your AI agent pre-loaded with their chosen items and SKU variants.
Order Statuses & Fulfillment Lifecycle
Manage and track all conversational and web store orders from the centralized Orders dashboard (/dashboard/orders):
Bank transfer order placed; awaiting customer deposit slip upload.
COD confirmed or bank slip verified by staff; ready for parcel packing.
Handed over for dispatch with tracking code sent to customer via WhatsApp.
Delivered successfully or cancelled with automatic inventory restock.