Documentation & Guides

AutoBiz Platform Documentation

Technical guides, architecture overviews, and integration references for managing your AI sales agent across WhatsApp, Instagram, Facebook Messenger, and Web Chat.

Prepaid Economics & Wallet

Billing, Message Capacities & Wallet Management

AutoBiz operates on a 100% transparent, prepaid Sri Lankan Rupee (LKR) wallet. No foreign exchange fees, no surprise credit card debits, and clear message handling capacities across all packages.

1

Prepaid LKR Wallet Overview

Every merchant account is equipped with an isolated LKR prepaid wallet in your dashboard (/dashboard/billing). You maintain complete control over operational spend:

Zero Card Auto-Debits

No credit card on file. No USD conversion fees. We never silently charge your bank account without your explicit top-up action.

Top-Up From Rs. 1,000

Start with any amount from Rs. 1,000. Add funds whenever your seasonal campaign volume or customer inquiries increase.

Complete Feature Parity

All plans include 100% of platform capabilities: trilingual AI, WhatsApp, Instagram, Messenger, voice notes, Google Calendar, built-in product catalog, and hosted store.

2

Message Handling Capacities & Packages

Choose a monthly allocation or pay-as-you-go depending on your business inquiry volume:

Pay As You Go
From Rs. 1,000
Flexible Top-Up

Ideal for testing or seasonal campaigns. Credits remain active and roll over indefinitely when a minimum Rs. 5,000 balance is maintained.

✓ 100% platform features included
✓ All 3 channels (WA, IG, FB)
Business Lite
Rs. 6,000 /month
Up to 3,000 messages

Ideal for small boutiques, single-chair salons, and solo consultants handling up to 3,000 customer messages per month.

✓ 100% platform features included
✓ 30-day allocation with rollover
Popular
Business Pro
Rs. 10,000 /month
Up to 5,000 messages

Recommended for growing retail stores, clinics, and active eCommerce brands handling up to 5,000 customer messages per month.

✓ 100% platform features included
✓ 30-day allocation with rollover
Enterprise
Rs. 15,000 /month
Up to 7,500 messages

Designed for established retail chains, high-traffic catalogs, and multi-branch operations handling up to 7,500 customer messages per month.

✓ 100% platform features included
✓ 30-day allocation with rollover
3

Fair Credit Consumption Rules

AutoBiz charges only for automated value delivered:

Incoming Messages
FREE (Rs. 0)

You are never charged when customers text you. Inbound volume is unlimited.

Human Takeover Replies
FREE (Rs. 0)

Messages typed by you or your staff during human takeover consume zero credits.

Automated AI Replies
Covered in Package

Only outgoing messages generated by your AI sales agent utilize your monthly package quota.

4

Bank Transfer Top-Up & Slip Verification Flow

Top up your merchant wallet in 4 straightforward steps directly from your dashboard:

1. Choose Package

Select your monthly package or enter a custom top-up amount under Billing.

2. Bank Transfer

Transfer the exact LKR amount to our official bank account shown on the billing screen.

3. Upload Slip

Upload your online bank screenshot or cash deposit receipt along with the reference number.

4. Instant Credit

Our finance team verifies the transfer and credits your wallet with full ledger transparency.

5

Low Balance Notifications & Rollover Protection

Never miss an urgent customer lead due to an unexpected balance depletion:

Automated WhatsApp & In-App Alerts

When your prepaid wallet reaches low thresholds, AutoBiz sends an alert directly to the merchant's registered WhatsApp number with top-up instructions so your customer service continues uninterrupted.

30-Day Allocation & Unused Rollover

Standard packages renew every 30 days. When you top up your package at the end of the month, any remaining balance rolls over seamlessly. Pay As You Go balances roll over indefinitely as long as an active Rs. 5,000 balance is maintained.