Every Feature Built for
Real Sri Lankan Commerce
AutoBiz unifies consultative trilingual AI sales across WhatsApp, Instagram DMs, and Facebook Messenger, automated in-chat order capture, live catalog stock sync, Google Calendar bookings, and Meta-approved broadcasts.
Trilingual AI Grounded in Your Verified Facts
Fine-tuned for Sri Lankan conversational habits with strict retrieval-augmented grounding that eliminates hallucinations.
Consultative Trilingual Sales Agent
AutoBiz is not a rigid flowchart bot. It operates as an autonomous sales associate that understands colloquial Singlish, formal Sinhala, Tamil, and English. It qualifies buyer requirements, handles objections calmly, and negotiates within your pre-approved discount limits.
4-Way Knowledge Base Ingestion
Train your agent on your exact business facts in minutes. Grounded RAG citations guarantee your AI strictly quotes your actual specs, warranties, and return policies.
Knowledge Gap Inbox
When a customer asks a question not yet covered in your documentation, the AI flags it in your merchant inbox. You answer once, and the AI permanently retains that knowledge for all future shoppers.
Brand Persona, Business Hours & Strict Guardrails
Configure your AI agent to reflect your brand personality—whether warm and conversational, concise and clinical, or consultative. Define exact operating hours and strict safety rules that ensure your brand is always represented with total professionalism.
Turn Chat Conversations Into Fulfilled Orders
From automatic address parsing to Cash on Delivery (COD) capture, bank transfer slip attachment, and structured order summaries.
In-Chat Order Capture & Delivery Calculation
Never lose customer orders in messy WhatsApp, Instagram DMs, or Facebook Messenger chat threads. AutoBiz automatically extracts the buyer's name, delivery address, phone number, and requested product variants. It computes islandwide delivery fees based on your delivery zones and creates structured order entries.
COD & Bank Slip Capture
Built specifically for Sri Lankan buyer payment habits. Accepts Cash on Delivery or guides buyers through bank details sharing and slip upload for manual merchant review.
Live Stock & Variant Matching
Sync product variations (sizes, colors, specs). When buyers ask if a specific size is available, the AI verifies actual inventory before promising fulfillment.
Built-in Branded Online Storefront
Every merchant gets their own mobile-friendly online shop (e.g. autobiz.lk/shop/your-brand). Add items once, and your inventory is automatically shared between your public web storefront and your WhatsApp, Instagram, and Messenger AI assistants.
Omnichannel Desks, Appointments & Broadcasts
Connect your social channels, schedule client consultations, and reach thousands of repeat buyers with official Meta marketing templates.
Unified Omnichannel Inbox & 1-Click Human Takeover
Manage WhatsApp, Instagram DMs, and Facebook Messenger from one shared screen. When a high-value customer needs personal negotiation or custom advice, staff can pause the AI with one click and resume anytime.
Official Meta Bulk Broadcasts
Send official Meta-approved WhatsApp marketing templates to targeted opt-in customer segments using the official Meta Cloud API.
Appointments & Google Calendar
Ideal for clinics, salons, consultancies, and repair centers. Clients schedule real service appointments directly in WhatsApp, Instagram, or Messenger with real-time calendar synchronization.
Interactive Test Agent Simulator
Before deploying your AI assistant to live customer chats, test its behavior in a sandbox environment right inside your AutoBiz dashboard. Simulate customer questions, test discount boundaries, and verify order flows with zero risk.
Universal Live Web Chat for Your Website
Turn your casual website visitors into paying customers. Engage browsers in real time, answer product questions instantly, and capture qualified leads directly into your unified AutoBiz inbox.
Automatic Visitor Lead Capture & Routing
Seamlessly connects your website with your unified CRM inbox
When visitors click to chat, they provide their contact details on their very first message. AutoBiz instantly creates a Contact profile in your dashboard CRM and automatically resumes returning visitor conversations without asking for their information again.
Installs smoothly on Shopify, WooCommerce, WordPress, Wix, and custom web applications.
Visitor names and phone numbers sync directly into your customer directory for easy follow-up.
Answers product inquiries, confirms availability, and shares accurate pricing in real time.
Manage website chats alongside WhatsApp, Instagram, and Messenger in one single dashboard.
Put your business
on autopilot.
Connect your WhatsApp, Instagram, and Facebook Messenger channels, add your items, and have your AI sales agent answering customers today.