Powerful Features for Modern Business
Everything you need to automate customer conversations, manage operations, and grow your business.
AI-Powered Conversations
Our AI agents understand context, maintain conversation history, and respond naturally. They handle everything from product inquiries to complex support tickets — without scripts or rigid decision trees.
- Natural language understanding
- Context-aware responses
- Multi-turn conversation support
- Automatic language detection
Smart Product Catalog
Sync your WooCommerce store or manually manage products. Your AI agent automatically shares product details and purchase links when customers ask about your offerings.
- WooCommerce auto-sync
- Product search & recommendations
- Detail sharing via WhatsApp
- Real-time stock updates
Automated Order Management
Process orders directly through chat conversations. Track order status, send updates, and handle post-purchase queries — all managed by your AI agent.
- Order creation via chat
- Status tracking & updates
- Delivery notifications
- Return & exchange handling
Appointment Scheduling
Let customers book appointments through natural conversation. The AI checks your availability calendar, suggests open slots, confirms bookings, and sends reminders automatically.
- Calendar integration
- Availability checking
- Booking confirmations
- Automated reminders
Online Storefront
Launch your own branded e-commerce shop with a custom URL. Customize hero banners, product cards, checkout forms, and shipping settings — all managed from your dashboard.
- Custom shop URL (autobiz.lk/shop/your-name)
- Multiple hero & card styles
- Custom checkout form builder
- Order notifications via WhatsApp
Bulk WhatsApp Campaigns
Send marketing messages to thousands of customers with Meta-approved templates. Target by tags, track delivery, read receipts, and reply rates in real-time.
- Meta-approved templates
- Audience targeting by tags
- Delivery & read tracking
- Reply rate analytics
Team Collaboration
Invite your team with role-based access. Owners, admins, and staff can work together — with the AI handling routine queries and humans stepping in when needed.
- Role-based access control
- Human handoff capability
- Team activity logs
- Staff performance metrics
Analytics & Insights
Real-time dashboards that show conversation metrics, response times, credit usage, and customer engagement patterns. Make data-driven decisions about your automation strategy.
- Real-time dashboards
- Credit usage tracking
- Conversation analytics
- Customer engagement metrics
Knowledge Base Training
Train your AI with your business knowledge. Upload FAQs, product manuals, and policies. The AI uses this knowledge to provide accurate, business-specific responses.
- Custom knowledge upload
- FAQ training
- Policy enforcement
- Continuous learning
Credit-Based Billing
No monthly subscriptions or hidden fees. Purchase credits and use them as needed. Our transparent pay-as-you-go model means you only pay for what you use.
- Pay-as-you-go model
- Transparent pricing
- Real-time balance tracking
- Usage breakdown reports
Security & Official Meta API
Enterprise-grade security with AES-256-GCM encryption and official Meta WhatsApp Cloud API. Zero banning risk, complete tenant isolation, and strict access controls.
- Official Meta API — zero banning risk
- AES-256-GCM encryption
- Complete data isolation
- Audit logging
Invite & Earn Referrals
Earn passive income by referring other businesses. Get 1% lifetime commission on every top-up your referrals make, plus milestone bonuses up to Rs. 10,000.
- Rs. 100 free credits for referees
- 1% lifetime commission
- Milestone rewards up to Rs. 10,000
- Social sharing tools