Sri Lankan retail commerce is predominantly conversational. Customers discover products on social media and immediately message: *"Do you have this in stock in Medium?"* or *"Can I order this in Navy Blue?"*.
Managing customer inquiries manually while flipping through spreadsheets or outdated mobile galleries results in delayed replies, lost sales, and frustrating double-bookings.
The Built-In AutoBiz Product Catalog
AutoBiz solves this with a native, built-in Product Catalog (/dashboard/products). Merchants can upload items once with detailed variations (sizes, colors, weights), prices in LKR, high-resolution product photos, and SKU inventory counts.
Real-Time Stock Checks Across WhatsApp, Instagram & Messenger
When a shopper inquires about an item on WhatsApp, replies to an Instagram story, or messages your Facebook page, the AI instantly checks real-time inventory. If an item is in stock, the agent quotes the price, shares product photos, and invites them to purchase. If out of stock, it recommends matching in-stock alternatives.
Automated Conversational Order Taking & Delivery Calculation
When the buyer confirms, AutoBiz captures their delivery address, recipient mobile number, and payment preference (Cash on Delivery or Bank Transfer slip upload). It automatically calculates islandwide delivery fees based on destination zones and creates a structured pending order in your Orders dashboard (/dashboard/orders).
Hosted Digital Web Storefront (autobiz.lk/shop/[slug])
Every merchant also receives a zero-code online shop. Shoppers can browse your full catalog on mobile, add items to cart, and click "Order via Chat" to instantly open a pre-filled cart conversation with your AI sales agent.