Across Sri Lanka, small businesses are discovering that AI-powered chatbots aren't just for large corporations. From textile shops in Pettah to beauty salons in Kandy, local entrepreneurs are leveraging conversational AI to compete with bigger players.
The Local Business Challenge
Sri Lankan small businesses face unique challenges: limited staff, long operating hours expected by customers, high competition in saturated markets, and the need to manage WhatsApp, walk-in customers, and phone calls simultaneously.
Smart Product Catalogs
With AUTOBIZ's Smart Product Catalog, businesses can sync their entire inventory. When a customer asks "Do you have red sarees?", the AI instantly searches the catalog and shares matching products with images, prices, and availability — all within the WhatsApp conversation.
Automated Order Management
The AI doesn't just answer questions — it processes orders. Customers can browse products, select items, provide delivery details, and place orders without ever leaving WhatsApp. The business receives instant notifications and can manage fulfillment from the dashboard.
Appointment Scheduling for Service Businesses
For salons, clinics, and consultancies, the appointment scheduling feature is transformative. Customers book available time slots through natural conversation. The AI checks the calendar, confirms the booking, and sends automatic reminders.
Online Storefront
Beyond WhatsApp, businesses can launch a branded online shop at autobiz.lk/shop/your-name. With customizable hero sections, product grids, and a built-in checkout form, it's a complete e-commerce solution without the complexity.
The Referral Advantage
AUTOBIZ's referral program lets business owners earn passive income. Refer other businesses and earn 1% lifetime commission on their top-ups, plus milestone bonuses up to Rs. 10,000.
The transformation is clear: AI chatbots are leveling the playing field for Sri Lankan small businesses.