Setting up an AI agent on AUTOBIZ takes less than 30 minutes. This guide walks you through every step — from creating your account to going live with your first automated WhatsApp conversation.
Step 1: Create Your Free Account
Visit autobiz.lk and click "Start for Free." Enter your business details and verify your email. There's no credit card required and 0% setup fee — you'll receive free starter credits to explore the platform.
Step 2: Connect Your WhatsApp Business Number
Navigate to Settings in your dashboard and follow the WhatsApp integration guide. You'll connect via the official Meta WhatsApp Cloud API, which ensures zero banning risk and full compliance.
Step 3: Configure Your AI Agent
The AI Setup Wizard is where the magic happens. Through an interactive chat conversation, the wizard asks about your business: what you sell, your policies, pricing, operating hours, and communication style. It learns everything it needs to represent your business perfectly.
Step 4: Build Your Knowledge Base
Upload additional documents, FAQs, and product information to the Knowledge Base. The more data your AI has, the more accurately it can respond to customer queries.
Step 5: Add Your Products
If you sell products, add them to the Smart Product Catalog. Include images, descriptions, prices, and stock status. Your AI will automatically share product details when customers inquire.
Step 6: Test Your Agent
Use the built-in Test Agent feature to simulate conversations. Try asking questions your customers would ask. Verify the AI responds correctly and adjust your knowledge base if needed.
Step 7: Go Live
Toggle the AI agent on from your dashboard. Your agent is now live — handling customer conversations on WhatsApp 24/7. Monitor performance through the Analytics dashboard.
Pro Tips
Train your AI with the "Train AI" feature to improve responses over time. Set up business hours so the AI knows when to offer appointment slots. Use the Bulk Campaigns feature to send promotional messages to your customer base.
That's it! Your business now has a 24/7 AI-powered customer service agent on WhatsApp.